Winli Slots

General

1. What is Winli Slots?
   Winli Slots is a secure online gaming platform in Pakistan, offering a variety of casino games such as Slots, Teen Patti, Roulette, and more.
2. Who can play on Winli Slots?
   Only users above the age of 18 residing in Pakistan can register and play on Winli Slots.
3. Is Winli Slots legal in Pakistan?
   Yes, Winli Slots operates within the legal framework of Pakistan and complies with local regulations.
4. How can I register on Winli Slots?
   Download the app from our official website, sign up using your mobile number, and complete the registration process.
5. Is my personal data secure on Winli Slots?
   Yes, we use advanced encryption and SSL certification to protect your personal and financial information.

Gaming

6. What types of games are available on Winli Slots?
   We offer Slots, Teen Patti, Blackjack, Roulette, Dragon Tiger, and many more exciting games.
7. Can I play Winli Slots games for free?
   No, all games on Winli Slots are real-money games, and players need to deposit funds to participate.
8. Are the games on Winli Slots fair?
   Yes, all games are powered by certified Random Number Generators (RNGs) to ensure fair outcomes.
9. Can I participate in tournaments?
   Yes, Winli Slots hosts regular tournaments where players can compete for exciting rewards. Check the “Tournaments” tab in the app for details.
10. How do I know if I’ve won a game?
    Your winnings are automatically calculated and displayed at the end of each game session.

Payments

11. How do I deposit money on Winli Slots?
    Go to the “Deposit” section in the app, select the amount, and choose your payment method (Easypaisa, JazzCash, or bank transfer).
12. What is the minimum deposit amount?
    The minimum deposit amount is PKR 100.
13. How do I withdraw my winnings?
    Visit the “Wallet” section, click “Withdraw,” and select your preferred method. Ensure your KYC verification is complete.
14. What is the minimum withdrawal amount?
    The minimum withdrawal amount is PKR 500.
15. How long does it take to process withdrawals?
    Withdrawals are usually processed within a few minutes, but in rare cases, it may take up to 24 hours.

Promotions

16. Does Winli Slots offer any bonuses or promotions?
    Yes, we regularly offer bonuses, cashback, and promotions. Visit the “Promotions” section in the app to stay updated.
17. How can I refer my friends to Winli Slots?
    Share your referral code from the “Refer and Earn” section. Both you and your friend can earn rewards after they register and play.

Technical Support

18. What should I do if I face login issues?
    Ensure your app is updated, and check your internet connection. If the problem persists, contact customer support.
19. How do I update my KYC details?
    Go to the “Profile” section, click “Verify KYC,” and upload the required documents. Verification takes up to 24 hours.
20. How do I contact customer support?
    Our support team is available 24/7. Reach us via email at [email protected].